Ways to Pay
Billing Information
- Bills will be issued monthly, and are due on or before the due date.
- Failure to receive a bill will not release customer from payment obligation.
- If the due date falls on a weekend or a holiday that is observed by the Cooperative, the next working day will be considered as a day of grace for delivery of payment.
- If the bill is not paid on time, a 5% penalty will be applied to the net amount.
- If the bill has not been paid 10 days after the due date, the member’s service may be disconnected.
IVR Bill Payment System
Please Read This Disclaimer!
All payments received through our Internet and IVR (toll-free telephone) payment system will be posted according to the timeframes listed below. A confirmation number will appear on your screen once the payment has been processed. Payments will not be processed if you do not click the accept check box and button. If you do not receive a confirmation number, please contact our support prior to attempting to make another payment. Please note that some banks will hold funds for a period up to 10 days if you attempt to make duplicate payments. Fort Loudoun Electric Co-op reserves the right to discontinue this service to anyone who does not follow the terms and conditions of this website or attempts to make a payment with a check and the check is returned due to insufficient funds. You will be charged a convenience fee for using this system. By utilizing our Internet/IVR bill payment system, you agree to the terms and conditions of this website and this disclaimer.
Delinquent / After-Hour Fees
After-Hours Reconnect Times:
- April - Sept. (No Reconnects after 10:00 p.m.)
- Oct. - Mar. (No Reconnects after 9:00 p.m.)
Fees may include:
- Delinquent fee - $10.00
- Trip charge - $20.00
- Cut out fee - $30.00
- Reconnect fee (before 4:30 p.m.) - $30.00
- Reconnect fee (after 4:30 p.m.) - $150.00
For more information, please read
FLEC's Board Policy 306.
Payment Options
By Internet:
Click here
By Telephone:
1-877-FLEC-ORG (1-877-353-2674)
By Mail:
Fort Loudoun Electric Cooperative
PO Box 1030
Vonore, TN 37885
In Person:
Vonore Office
Monday through Friday 7:30 A.M. to 4:30 P.M.
116 Tellico Port Road
Vonore, TN 37885
Kiosks:
Vonore Office (available 24 hours) or
Inside Save-a-Lot, Tellico Plains
Night Drop – (Checks & Money Orders Only)
Vonore Office
Monday through Friday
116 Tellico Port Road
Vonore, TN 37885
Madisonville Drop Box - (Check & Money Order Only)
Behind Madisonville Public Library
240 Houston St.
Madisonville, TN 37354
Friendsville Drop Box - (Check & Money Orders Only)
Outside of Friendsville City Hall
213 W College Ave
Friendsville, TN 37737
Tellico Plains Drop Box - (Check & Money Orders Only)
Outside Tellico Plains City Hall
405 Veterans Memorial Dr.
Tellico Plains, TN 37385
Maryville Drop Box - (Check & Money Orders Only)
Outside Fast Lap Market & Deli
2972 Calderwood Hwy.
Maryville, TN 37801
Bank Draft:
Click here for the Bank Draft Authorization form and information
OTHER FORMS OF PAYMENT:
By Credit Card: VISA OR MASTERCARD ONLY.
By Bank Draft: Sign up for bank draft service at your local FLEC office.
Operation Round Up: Sign up here